Redemption

Valid for 6 months from purchase date.

This eGift Card can only be used for Du recharge. 

Not applicable on post-paid plans.

To recharge Dial *135* PIN Number #

To recharge with DATA Dial *131* PIN Number #

To manage account: *135#

This eGift Card is only valid for a one-time purchase to the full value unless otherwise specified.

Expired eGift Cards cannot be extended, exchanged, or refunded.

How to place an Order:

COD Customer- The Customer service will contact you to confirm your order.

Receipt code - You will receive a paper receipt from the courier.  *Please note that the paper receipt is only proof that you paid your parcel and there is no valid codes in the paper receipt. Once receive and paid the courier please contact us immediately to process your code and you will receive it in your provided email. This option usually takes 2 to 4 working days depending on the area.

*Please note: You will not receive your code not unless you pay the courier. Please send your copy receipt or send us an email at info@2071mall or whatsapp us +971 50 949 2071

*For non-prepaid customers: Please pay the additional shipping charges - amount 10 Dhs. to the courier.

Just in case If your area is covered within our radius - You will get the code immediately using our POS system delivered by our driver. No need to contact customer service as the code is ready to redeem in your receipt code.

All PREPAID Customer:  Once the order has been placed, our team will process your order. The E-code will be sent via Email or Whatsapp depending on your request. Digital orders are normally delivered within the hour to the email address you have entered. However, in some instances, additional processing time may be required. (This option is ordered by prepaid payment and without delivery charges.).

In case you didn't receive your codes in the time that you expected please contact us immediately - The best time to place an order is within office hours. Mon - Sat (8:30 am - 4:00 pm UAE Time)

Terms and Conditions

*(Please note that we only accept prepaid payment for Digital codes and does not accept cashback, refunds or returns to any options.)

*Please make sure that you double-check your email address when you place your order. If you are giving this as a gift, you will need to make sure that the email address associated with the shipping address has been entered and is accurate.

*eGift voucher is non-refundable/exchange and cannot be exchanged for cash in part or full and is valid for a single transaction only.

*eGift vouchers cannot be replaced if lost, stolen, or damaged.

*eGift vouchers are valid till the claim-by-date.

*eGift vouchers only to be used in their specific region.

*eGift will be under the terms and conditions of their brands.

For any discrepancy or complaints, kindly send your request to info@2071mall.com